Trust & Safety Consultant
Episode Description:
This episode features a discussion on the importance of trust and safety policies in online platforms. Alice Hunsbger is VP of Trust & Safety and Content Moderation at PartnerHero. She shares her experiences working on policy enforcement and emphasizes the need for clear communication with users and shares the impacts of policy on community. Additionally, Hunsberger provides insights about engaging with external stakeholders, updating policies for new technologies, and the role of policy in platform differentiation.
About Alice Hunsberger:
Alice Hunsberger is VP of Trust & Safety and Content Moderation at PartnerHero. She was previously VP of CX and T&S at Grindr, and led CX and T&S at OkCupid. She's co-founder and host of the Trust in Tech podcast with the Integrity Institute, where she was a visiting fellow, and she writes the Trust & Safety Insider newsletter.
Music by Robert Taylor Jr.